Refund Policy

14-Day Money-Back Guarantee

We stand behind the quality of Corus Active Matrix. If you are not completely satisfied with your purchase, you may return it within 14 calendar days of receipt for a full refund.

Return Conditions

• The product must be unopened and in its original condition
• The package must include all original contents and packaging
• Return requests must be submitted within 14 days of delivery
• Return shipping may be at your expense unless the item is defective

How to Request a Return

To initiate a return, please contact us with your order details and reason for return:

Email: info@plantmytendon.shop
Phone: +1-503-226-8891
Hours: Monday-Friday, 9:00 AM-5:00 PM EST

Return Shipping Address

We will provide you with a return shipping address once your return request is approved. Please include your order number in the shipment.

Refund Processing

Once we receive your return and verify the condition of the product, we will process your refund within 5-7 business days. The refund will be credited back to your original payment method or issued as a credit toward a future purchase.

Non-Refundable Items

The following items are not eligible for return: opened or used products, items damaged due to customer mishandling, products returned without a valid order number.

Defective Products

If you receive a defective or damaged product, please contact us immediately. We will arrange for a replacement or full refund at no cost to you, including return shipping.

Right of Withdrawal (EU)

For customers in the European Union: You have the right to withdraw from this purchase within 14 calendar days without giving any reason, in accordance with Directive 2011/83/EU. To exercise this right, contact us at the email or phone number above.

Questions?

If you have questions about our refund policy, please contact our customer service team.